Fraud Awareness
Be aware of the latest scam activity. Recently we have seen digital money movement fraud on the rise. A scammer can contact you requesting payment through a Wire Transfer, pre-paid gift cards, PayPal, or transfer via Zelle. These methods allow money to be sent quickly, and the funds are often hard to trace and recover.
You should never wire money or send money using pre-paid gift cards, PayPal, or Zelle to:
- Anyone who claims to be from a government agency
- Any stranger, no matter what reason they give
- A telemarketer trying to sell you something
- Anyone claiming your account is compromised
- Anyone asking you to send money to yourself
Stay vigilant to protect your personal and business accounts
- If you get a suspicious call, email, or text, don't disclose any personal information until you verify it's from a legitimate source. If you have any doubt, contact the company directly.
- Only allow remote access to your computer when you've initiated the contact with a company you know through a verified phone number or website.
- Always protect your card and account PIN. Be sure it is not easily guessable.
- Set up 2-factor authentication (multiple ways to identify yourself) with the companies you work with to help keep your device and money secure.
- If you suspect one of your accounts has been compromised, immediately change your user ID and password and contact your customer support.
Available Training
The Portage County Bank wants all of our customers to have additional knowledge about online security. Below is listed government sponsored websites, which can provide additional training.
The Portage County Bank does not host or sponsor these sites. The Portage County Bank is not responsible if there are any additional fees for any of the training provided by these sites. The Portage County Bank is not responsible for any of the content of these sites. When you click on the links you are leaving the secure Portage County Bank website.